In traditional Outsourcing, ACU-Serve assumes all of the provider’s in-house billing staff responsibilities.
The provider will do all intake and compliance reviews for claims to be worked by ACU-Serve.
After the claim has gone through the compliance review and other intake functions, ACU-Serve will provide the following:
Review all claims prior to submission for billing errors
(ie: HCPCS codes, Modifiers etc.)
Transmit claims (after review)
Work front end rejections
Work A/R and Denials
Post payments
Conduct bi-weekly calls to provide feedback
Conduct monthly executive call and billing analysis
Implement ACU-Insight Dashboard to provide a transparent view of all activity performed by ACU-Serve
